Delete your account

1. Open Msika Plus and sign in.
2. Go to the Account tab.
3. Tap Delete account, near the bottom.
4. Type DELETE and tap Delete my account.

Sign in at msikaplus.com and use the form at the top of this page. You do not need the app installed.

Reset your password from the sign-in page. If that does not work, email support@msikaplus.com from the address on your account and ask us to delete it. We will delete it within 30 days and reply to confirm.

We cannot delete an account while money is still moving on it, because the money would have nowhere to go. Deleting waits until:

• every order you are in is completed or has fallen through,
• any refund we owe you has reached you, and
• any payout we owe you for a sale has been paid.

Straight away:

• Your name, email address, phone number and district.
• Your password, and every place you are signed in.
• Your seller profile, including your payout details.
• Your notifications and your conversations with our support team.
• Your open requests are closed, and offers you sent that are still open are withdrawn.

Orders you completed stay on record with your name replaced by “Deleted account”. The person on the other side relies on them for their own history, and we need them for disputes, fraud prevention and accounting. Records of payments are kept for as long as the law requires. More in the privacy policy.